AT OEM, WE AIM TO NOT JUST BE YOUR TECHNICAL SERVICE PROVIDER, BUT YOUR BUSINESS PARTNER…
For this reason, we look at your business issues as if they are ours and we take personal accountability for how our work impacts your business and your operations. To this end, we take a holistic approach to every technical issue that you experience, to ensure that we don’t just offer a temporary solution, but that we also make recommendations that will reduce costs, increase operational efficiency and productivity, and maximise profitability, over the long term.
Our plant and equipment maintenance services are aimed at instilling full operational confidence and total peace of mind for our clients. A summary of our services are listed below…
Maintenance
To accomplish this, we offer a complete repertoire of services that are not only reactive, but that also assists our clients to proactively prepare for both planned and unplanned issues and maintenance. maximise profitability, over the long term.
- PRE-CHECKS /
SERVICE
Preventative maintenance is key to minimise risks and reduce long-term maintenance costs. With that in mind, our team goes above and beyond to conduct pre-inspections, routine maintenance and equipment start-up checks down to the finest detail, to identify all potential problems and recommend timely and sensible solutions.
- TROUBLESHOOTING / BREAKDOWNS
OEM follows best practice engineering scientific and methodical procedures to detect the root cause of breakdowns, as well as any automation, electrical, mechanical and material issues. Over the years, we have learnt that the main problem with an issue is often not the issue itself, but the attitude with which the issue is approached. We therefore we refuse to accept that there is a problem that cannot be solved, or counteracted.
- POST-MAINTENANCE SUPPORT
It is with confidence that we state that our clients can count on the fact that we have their backs, no matter what, or where. Some of the support elements that set us apart, is the fact that we offer a true 24/7 service, that can be rendered on-site or via telephonic consultation. We are also able to assist clients remotely via the internet, provided that the plant has the technology to facilitate such a service.
– Installations
OUR 360-DEGREE SUPPORT SOLUTIONS MEAN LOGISTICAL OPTIMISATION WITH NO LOSS OF TIME OR RESOURCES DURING INSTALLATION OF NEW OEM EQUIPMENT.
Our full-service project management solutions keep you operating at peak eciency during OEM equipment installation. We offer assembly and site commissioning services that reduce lead times, while guaranteeing technical support during every step of the process. From initial planning to final handover, we offer clients total peace of mind by delivering to specification, and within the required time-frames.
SPARES
Regardless of whether you are working with old or new equipment, OEM’s team will move the earth and everyone on it to get you the spares you need, so you can get back into full production ASAP. We have solid relationships with a strategic network of suppliers that are able to source the necessary parts for both imported and local OEM machinery.
Training
OUR TRAINING IS NOT NECESSARILY DESIGNED FOR ACCREDITATION. IT IS DESIGNED TO ENSURE YOUR PEOPLE HAVE THE PRACTICAL KNOW-HOW AND ABILITY TO KEEP YOUR PLANT RUNNING.
OEM offers unique processing and manufacturing plant and equipment training that is aimed at transferring our skills to ensure that your plant can function as seamlessly as possible, beyond our support and assistance. Our training services are unsurpassed in the sense that it is non generic. In fact, every training session and all our training material are custom-designed to suit the specific and unique needs of each particular client. Even supplier-specific training material on equipment is adapted to ensure that it is understandable to technical workers on any level of experience and education. Our training is furthermore interactive and practical and can be offered on- or off site.
– Audits
OPTIMAL EFFICIENCY. COST-EFFECTIVENESS. MINIMAL DEGRADATION. THESE ARE THE THREE CORNERSTONES THAT OUR MACHINE INSPECTIONS AND AUDITS ARE BUILT ON, AT OEM.
A common denominator of all high-performance manufacturing and processing plants, is frequently scheduled machine and equipment audits and inspections, to ensure continuous and optimal plant productivity.
Top benefits of routine machine and equipment:
- Increased competitiveness
- Shorter delivery times
- Reduced breakdowns
- Minimal downtime
- Decreased maintenance costs
- Maximum availability
- Minimal machine degradation
Ensuring constantly high-performing machines
OEM’s engineers conducting machine and equipment audits and checks that are aligned with the requirements of OEM certification, as well as both national and international quality and safety standards and regulations. A major plus is our practical experience with equipment from all the leading OEM capital equipment manufacturers, combined with our in-depth understanding of the typical and specific electrical-, mechanical- and control requirements of manufacturing and process plants.
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We are able to accommodate your production schedule, regardless of whether your machines are idle or in use. Our detailed ‘as is’ analysis will identify any issues and gaps and our final report will include recommended interventions to ensure that your machines are performing at its peak. All whilst taking full cognisance of your budget, short-term issues and long-term goals.
Consultation
A DECISION ON PROCUREMENT OF MULTI-MILLION CAPITAL EQUIPMENT, IS NOT A DECISION THAT CAN BE TAKEN LIGHTLY…
Which is why OEM’s engineers offers specialist advice on procurement of capital equipment, that will yield the best return on investment for your process or manufacturing plant over the long term. To this end, we conduct a holistic analysis of your specific requirements and production goals, and we conduct a gateway comparison for you between the capital equipment available from best-of-breed global manufacturers.
Our inquiry considers a multitude of factors, such as:
- Reliability
- Market reputation
- Customer service
- Value for money
- User-friendliness
- Practical training options
- Maintenance requirement
- Availability of spares and support